How to write a Customer Service Resume
A successful customer service profile or CV (Curriculum Vitae) should highlight your pertinent knowledge and experience. A well-written resume and a professional cover letter, in addition to an impressive LinkedIn profile, can make a an enormous difference when applying for an offer. At Tamworth Resume, we specialize in offering CV and resume writing services as well as cover letter writing and LinkedIn profile optimization services to help to stand apart from your other applicants. In this article, we will explain how to present customer service on your resume or CV, demonstrate how you can demonstrate your skills in customer service on a resume or CV, and provide tips regarding how to present your customer service capabilities.
How to describe customer service on the resume or CV:
In describing your customer service experience, concentrate on specific jobs and duties. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your work. Additionally, include any relevant metrics, such as the percentage of satisfaction with your customers, to demonstrate the impact you have made.
How to show customer service abilities in a resume or CV:
As well as describing your experience, it’s also important to highlight specific skills that are applicable to customer service. These include communication skills and problem-solving capabilities. Include any relevant certifications or training, such as a customer service training course or certificate within a specific customer service software.
What should I write about in regards to customer services skills?
When you write about your customer service abilities, concentrate on the most vital and relevant skills needed for the position you’re applying to. For instance, if the job requires a lot phone communications, you should highlight your previous experience and abilities in phone customer service.
How do I record the customer experience I had?
When you write about your customer service experience, use specific examples and quantify your successes. For example, instead of writing "Helped customers with their inquiries," say "Assisted an average of 50 people per day with their questions, which resulted in a 90% satisfaction rate."
If you follow these guidelines that you will be able to craft an excellent customer service resume CV, cover letter, and LinkedIn profile that highlights your relevant experience and skills that make you an ideal candidate for customer service positions. Remember it is important to edit and proofread your resume, CV and cover letter prior to the submission and also think about asking for help from a professional Tamworth Resume if you need assistance.
