How to describe customer service on a Resume

Posted by Tamworth Resume on 8 Dec 2024

When applying for a customer service position, you must be sure to list your relevant knowledge and experience in your resume. A well-written resume can make a big difference in getting the job you’ve been hoping for. At Tamworth Resume, we specialize in offering resume writing services to help you stand out from the competition. In this article, we’ll explain how to talk about the customer service aspect of your resume.

  1. Utilize action verbs: When talking about your experience with customer service you should use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in your work with customers and achieved the desired results.
  2. Include specific job duties and responsibilities. Be specific when you describe your customer service experience. Instead of telling the reader that you "worked in customer service," write "managed the customer service representatives and handled customer complaints."
  3. Incorporate relevant metrics like customer satisfaction rates to prove the impact of your work. For instance, "increased customer satisfaction by 15% by using effective method of problem-solving."
  4. Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the job.
  5. Check your resume for errors and seek help from a professional You should proofread your resume prior to uploading it to ensure there are no errors. If you require assistance you can seek help from a professional by contacting Tamworth Resume.

If you follow these advices by following these guidelines, you can build your own customer service resume which effectively showcases your relevant experience and abilities. Make sure to customize your resume for the specific job you’re applying to and ensure that you have it proofread before you submit it. Tamworth Resume can also assist you in writing a powerful resume that showcases your talents as well as your experience.

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I am a experienced RN and had my resume updated including a cover letter done by Tanja Coyne at Tamworth Resume. The result was absolutely brilliant she had managed to get in all my years of experience and at the same time highlight my key achievements the resume was professionally presented as with the cover letter. I would highly recommend this service it was within the timeframe and the cost was affordable friendly service great team working there.
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How to describe customer service on a Resume

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