How to present Customer Service on a Resume
When seeking a customer service job, it is essential to highlight your relevant expertise and experiences in your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve always wanted. Here at Tamworth Resume, we specialize in offering resume writing services to make you stand out from the crowd. In this article, we will provide tips on how to describe the quality of service you provide on your resume.
- Use action verbs: When explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in customer service work and achieved the desired results.
- Be specific about your job duties and responsibilities. Be clear when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed an entire team of customer service reps and handled complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction ratings to show the effect of your efforts. For instance, "increased customer satisfaction by 15% by using effective problem-solving techniques."
- Customize your resume: tailor your resume according to the job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the position.
- Ask for professional help and proofread: Proofread your resume before submitting it to ensure that it’s not erroneous. If you require assistance you can seek help from a professional with Tamworth Resume.
By following these tips by following these guidelines, you can build a customer service resume that effectively highlights your relevant experience and skills. Make sure you tailor your resume to the specific job you’re applying for and ensure that you have it proofread before you submit it. Tamworth Resume can also assist with the creation of a strong resume that highlights your strengths and work experience.
