How to describe customer service on a resume

Posted by Tamworth Resume on 8 Dec 2024

When applying for a customer service job, it is essential to list your relevant experience and skills on your resume. A well-written resume can make a huge difference when you apply for the job you’ve always wanted. We at Tamworth Resume, we specialize in resume writing to make you stand out from the crowd. In this article, we will go over tips on how to convey the customer service aspect of your resume.

  1. Utilize action verbs: When describing your customer service experience using action verbs, like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service and are able to show results.
  2. Include specific job duties and responsibilities. Be precise when describing your service experience. Instead of using the phrase "worked in customer service,"" mention that you "managed a team of customers service reps and handled complaints from customers."
  3. Offer metrics: Include relevant indicators such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume to match the job you’re applying for. Highlight your skills and experiences that are most relevant to the position.
  5. Ask for professional help and proofread: Proofread your resume before uploading it to ensure the resume is error-free. If you need assistance you can seek help from a professional at Tamworth Resume.

By following these tips, you can create a customer service resume that effectively showcases your relevant experience and abilities. Keep in mind to make your resume specific to the specific job you’re applying for , and ensure that you have it proofread before you submit it. Tamworth Resume can also assist you in creating an effective resume that highlights your strengths and experience.

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